Plumb5 lets your team make voice calls over the internet, right alongside every other engagement channel. Connect the telephony provider you already use — Exotel, Voxby, Twilio and others — and every call gets folded into the same unified customer behavior profile as email, SMS and chat.
A click-to-call widget sits alongside your other engagement channels, so a voice conversation is never disconnected from the rest of a customer's journey. Calls are placed over the internet through the provider you already work with, and every call becomes part of the same profile your marketing and sales teams already rely on.
Delivers substantial savings on long-distance and international calls compared to traditional telephony.
Works anywhere there's broadband access, unlike a landline that's tied to one location.
Boosts efficiency for outbound teams working across multiple business locations.
Attribute calls to the conversion campaigns that drove them, integrated with the rest of your customer behavior analytics.
Talk to our team about connecting your telephony provider and getting set up.