- Purpose
- The purpose of this PP is to ensure that:
- You are aware of and have complete control over what Customer Data you provide
to the Company, and how the same is and will be used by the Company;
- You are at all times aware of the rights available to you with respect to your
Customer Data;
- The information provided by you is processed, stored, and used in accordance
with the applicable laws, including with respect to maintaining appropriate data
protection and privacy infrastructure.
- We insist upon the highest standards for securing Customer Data and maintaining customer
information privacy.
- Information We Collect
- We have already specified (under points 4 and 5 of the ToS) the kind of Customer Data
(PII and otherwise) that we require, collect, access, and store during the period of
account creation and thereafter during your usage of the Plumb5 Services. Both You and
your End-Users (through you) have the right, at any time, to choose not to provide us
with any of this information and to ask us to delete the same, if required. However,
doing so may result in the subsequent suspension/hampering of all or a part of the
Plumb5 Services.
- Cookies are pieces of information that are stored on Your computer when the You accesses
the Platform. The Platform may use temporary cookies to help you access some of the
special functions within the database driven areas of the Platform. Once you leave our
Platform, these cookies expire. Cookies do not collect personal identifying information
about the user.
- Information Storage and Security
- All the information that we collect from You during your usage of Plumb5 is stored on
third-party servers, located in Singapore & India. We access the information on the
cloud. Our third-party service provider uses globally accepted standards for ensuring
and maintaining the protection, security, confidentiality, and privacy of all data on
its servers.
- We work hard to protect You from unauthorized access or unauthorized alteration,
disclosure or destruction of any Customer Data we hold. Pursuant to the same, we have
implemented globally accepted standards and procedures to maintain ongoing data
protection and privacy by ensuring the following:
- The encryption of all data (both Customer Data and Plumb5 Content) using secure
server software, which is among the best software available today for secure
transactions.
- The constant review of our information collection, storage and processing
practices, including this ToS, PP, and the physical security measures to guard
against unauthorized access to systems;
- The constant upgradation and/or alteration of our policies as may be necessary
to ensure the ongoing confidentiality, protection, privacy, security, and
accessibility of all data and systems;
- Limiting the disclosure of PII to Our employees, independent contractors
including vendors, affiliates, consultants, business associates, service
providers and distributors of Our services, only on a “need-to-know” basis, and
only if the disclosure will enable that person/entity to provide Us with
business, professional, or technical support or fulfil Your request and
requirements under the services.
- Information We Share
- In addition to any third-party service providers who, subject to your prior consent, we
may share some or all parts of the Customer Data with (as is captured under point 6 of
the ToS), we may disclose any information provided by You on the Platform as may be
deemed to be necessary or appropriate:
- under applicable law, including laws outside Your country of residence;
- to comply with legal process;
- to respond to requests from public and government authorities including public
and government authorities outside Your country of residence;
- to enforce Our Terms of Use; or
- to allow Us to pursue available remedies or limit the damages that We may
sustain.
- By agreeing to this PP, you also explicitly understand and consent to the fact that we
may share Customer Data with other corporate entities and affiliates only for the
purposes of:
- Using their assistance to detect and prevent identity theft, fraud and other
potentially illegal acts; or
- Correlating related or multiple accounts to prevent abuse of the Plumb5 services
- Rights Available to You
- Once you start using the Plumb5 Services, both you and your End-Users (together the
“Data Subjects”) shall have the below mentioned rights. If any of your End-Users wish to
exercise the below rights, it will be your responsibility to receive the relevant
written request from them, and then communicate/transfer the same to us so that we may
take the appropriate action:
- Delete/erase all PII (or all data) pertaining to a Data Subject that we may have
on our systems. This provision will not apply to any data or PII that we may
need to retain pursuant to any applicable law or any request/requirement of a
public/government body, whether in your country of residence or not;
- Rectify, modify, or alter any of the PII or other data pertaining to a Data
Subject, if you have identified any mistake, error or inaccuracy in the same.
- Restrict or limit the manner and ways in which a particular Data Subjects
information/data is processed or used by us;
- Export and provide a Data Subject with a copy of all his/her data, including the
PII, that we may have on our servers. This includes all data and server logs
pertaining to activities and behaviour on the Platform as well.
- We will make all commercially reasonable best efforts to comply with all of the above
requests (when received) as soon as possible. If as a Customer, you wish to exercise any
of your above rights, or if you wish to convey a request on behalf of an End-User,
kindly send an email to legal@Plumb5.com.
- Change in Privacy Policy
You acknowledge that becoming a user of the Plumb5 Services signifies your assent to
this PP. In the event there are any changes to this PP or in the way we treat any Customer Data,
we shall intimate you of the same via email at least 1 week prior to the enforcement of such
change. We will also display a notice on the Platform regarding the above. If after your receipt
of a notice of change to the ToS or PP you do not object to the same and/or continue to use the
Plumb5 Services, you will be assumed to have provided your consent to the changes.
- Choice/Opt-Out
As stated previously, we provide all Customers with the option and choice of
opting-out of receiving certain third-party services and/or the Plumb5 Services in general, at
any time.
- Questions
Questions regarding this Privacy Policy should be directed to the following email
IDs
- Disclaimer
- We shall not be liable for any loss or damage sustained by reason of any disclosure
(inadvertent or otherwise) of any Customer Data, if the same is either (a) required
under point 4.1 above; or (b) was effected through no fault, act, or omission of the
Company.
- We reserve our right to offer our services to any other client/prospective client
without restriction.
- By registering or by using the Platform, you explicitly accept, without limitation or
qualification, the collection, use and transfer of the Customer Data in the manner
described herein.
- Please read this Privacy Policy carefully as it affects your rights and liabilities
under law.
Last Modified: 1st January 2021