Deep Analytics

Analyze your customer interactions by its deepest node

Single Customer View

The biggest win through Plumb5 is that it starts with a data-aware customer stack, which creates a single customer view for marketers to analyze their customers holistically. Without having to run through an expensive integration program, Plumb5 offers single customer view right from day one and populates data as and when interactions occur, which helps in maintaining SCV data at all times and make it available for next actions.

Analytics and Pre-cooked Insights

Plumb5 offers more than 30 default reports that allow users to quickly generate reports based on visitors, events, city, pages and sources, without having to spend on each custom report. The Custom report builder allows the marketer to create dimensional reports using an intuitive report builder.

Creating single customer view by connecting all touch-points

Tracking IoT enabled touch-points is a key requirement for businesses to analyze customer journeys and experience, allowing them to personalize engagements over these touch-points.

Web/Mobile Tracking

Track your website and mobile visitors in real-time and tag data to the unified customer stack to analyze behavior, interaction and purchase patterns and insights.

Beacons and Sensors

Tag beacon/NFC data to the customer stack and roll out engagement campaigns based on online and offline behavior, when the customer is at the store.

Future touch-points

Tracking IoT enabled touch-points becomes key for businesses to analyze customer journeys and experience to personalize engagements over these touch-points.