✦ PRODUCT

One Platform to Know and Reach Every Customer

The Customer Intelligence Platform is where Plumb5 turns scattered data into action. It unifies every touchpoint into one profile, connects to the tools you already run, and gives every team the same real-time picture of the customer.

360°View across every channel

50+Pre-built connectors

Real-timeProfile & data updates

TWO HALVES OF ONE ENGINE

Built on Two Core Capabilities

Everything in the Customer Intelligence Platform runs on two connected layers — one that unifies who your customer is, and one that keeps that picture in sync with the rest of your stack.

UNIFIED CUSTOMER PROFILE

One Profile, Every Interaction

Every web, mobile, email, SMS, RCS, WhatsApp and chat touchpoint resolves into a single 360° customer profile — deduplicated, enriched and updated the moment a new interaction comes in.

1Merge anonymous visits with known customers the moment they log in or click an email

2See purchases, tickets, campaigns and page visits in one timeline

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DATA INTEGRATIONS

Connect Every Tool, In One Place

Plumb5 plugs into the stack you already run — CRMs, ad platforms, payment gateways, helpdesks and databases — so data flows into the unified profile in both directions, without engineering bottlenecks.

1Sync CRM records both ways, so sales updates reflect instantly

2Use the REST API, webhooks or MCP/AI layer for anything custom

Explore Data Integrations →

Plumb5 syncing data from CRMs, ad platforms and files into one platform

HOW IT FLOWS

From Raw Data to Real-Time Action

ConnectBring in data from every tool in your stack via pre-built connectors, API or webhooks.

UnifyResolve identities and merge every signal into one deduplicated customer profile.

ActTrigger segments, campaigns and next-best-actions off a single, always-current view.

Ready to build your Customer Intelligence Platform?

See a unified profile and a connected stack working together, on your own data.