Bring together every touchpoint — web, mobile, email, SMS, RCS, WhatsApp, chat and more — into a single 360° customer profile. Stop guessing who your customer is and start acting on who they actually are.
Most teams have customer data scattered across a CRM, an email tool, an ad platform and a website analytics suite — with no single view connecting them. Plumb5 resolves every identity signal into one profile, so every team sees the same customer story.
Plumb5 stitches together device IDs, cookies, emails, phone numbers and CRM records using deterministic and probabilistic matching, so a customer who browses on mobile and buys on desktop is recognized as one person — not two.
Consolidate data from web, mobile, email, SMS, RCS, WhatsApp and more into one unified profile that updates in real time as new interactions come in.
Because every profile carries full-channel context, segments can be built on real behavior and intent — not just last-touch data. Build a segment of "high-intent, cart-abandoners, opened last 3 emails" in minutes.
Automatic duplicate detection and merging keeps every profile accurate, so campaigns don't fire twice, reports aren't inflated, and every team is working off the same trusted record.
See a single, always-current customer profile built from your own data.