Talk To Your Customers
Welcome to the Real-Time Customer Engagement Automation Platform.
It takes an intelligent machine to talk to your customers.
Plumb5 is a state machine that is capable of real-time engagement regardless of any customer touch-point. The secret sauce behind this machine is the ability to compute in real-time and output customer states, which is consumed by the automation engine to respond based on rules for any kind of customer request. Everything in real-time. 24/7.
Most solutions are bundled silos which create latency and inaccuracy, bringing down the effectiveness of your business. Plumb5 offers a perfect platform to unify your data so that accuracy in customer engagement automation is upheld and a seamless machine , driven decisive system drives your business.
Plumb5 helps you grow your business exponentially, by intelligently automating your conversion and retention strategies. Plumb5 does this by connecting all your customer touch-points and applying autosegmentation and learning techniques.
Deeper customer insights reveal behavior and intent of a customer, allowing marketers to strategize bespoke sales pitches and speed up revenue conversions.
Automation not only saves money, it can further optimize unit spend per customer by utilizing the inbuilt attribution model to target customers at effective touch-points.
Clear spend/revenue attributes on each customer can be visualized and customer relation strategies can be built over unit economics to achieve higher profitability.
Plan & develop a full tagging strategy for your Marketing Automation with Plumb5. Tagging bring keys CRM benefits to Engagement Channels. Tracking & Managing Your Tagging Setup just got easy with Plumb5.
The Plumb5 platform, is pre-tagged across all channels (customer touch-points) and allows the marketer to create a perfect omnichannel experience by configuring multi-channel campaigns with personalized triggers over 1:1 customer data.
Read MoreUsing preset tags, the analytics module maintains a single customer view which allows the marketer to analyze customer journeys and configure scores to deduce intent. These can be used for personalized customer engagement.
Read MoreUsing the built-in Lead Management System, Marketers can readily use deeper insights from the single customer view to manage customer relations and engage them with loyalty, repurchases and feedback campaigns.
Read MoreThe Query-Anything feature built over the customer data master (CDM) provides businesses with the ability to configure real-time dashboards for operational intelligence or bespoke reports for C-Level executives.
Read MoreCustomers who find value come back for more. Find here a partial list of customers. To read on what they have to say, click here.
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