Plumb5 is a real-time customer engagement platform built to keep users engaged and win back the ones who've gone quiet — with integrated RCS campaign management, from bulk sends to 1:1 triggers, in one place.
Send bulk campaigns or automated 1:1 triggers through Plumb5's built-in tools, or connect the RCS provider you already use. Every message is tracked the same way — following delivery, read receipts and button taps right across a visitor's journey on your website, not just on their phone.
Import your contact database, verify RCS device capability, and sync social profiles automatically.
Build cards with images, carousels and suggested-reply buttons, or pick from the existing library.
Create targeted segments based on behavioral, social, or demographic profiles.
Connect event responses on your site or app to automated 1:1 RCS campaigns.
Run split tests on rich cards, action buttons and send timing to find what actually converts.
Condition-based follow-up messaging that keeps a conversation going after the first send.
A complete RCS message record for every customer — including button taps — in one place.
Track delivery, read receipts, button taps and bounces, and build reports by recipient, segment or campaign.
Not every device or carrier supports RCS yet. Plumb5 checks capability before every send and automatically falls back to plain SMS when it doesn't, so a campaign still reaches every contact on your list — just with the rich card experience wherever it's available.
See rich cards, 1:1 triggers and read-receipt tracking set up on your own site.