App Engagement

Real-time customer engagement on mobile apps.

Personalized Campaigns for App Users

On the Plumb5 Platform, marketers can track and engage their customers with personalized messages or through in-app chat. The interaction data is automatically integrated to the unified stack, so that you can get a full view of the customer. This is essential for strategizing the next actions and goals on your mobile app.

Integrated with the tracking feature, the marketer can engage app users over data attributes spanning users, devices, sessions, events and geo-location. An in-app chat feature allows addressal of customer queries in real-time. Using the geo-fencing feature, marketers can push notifications or activate campaigns, when the users are in a specific location.

Features

In-App Personalization
Using the Plumb5 SDK, marketers can engage customers on mobile apps based on rules over unified intelligence. Plumb5 offers a library of engagement forms, which can be easily configured and published by marketers for quick engagement.
Push Notification
Notify a user of new events or personalized messages even when the user is not actively using the app.
Geo-Targeting
Marketers can push notifications or activate campaigns, when the users are in a specific location.
In-App Chat
Using the Plumb5 SDK, Mobile App developers can call the chat function to enable in-app chat for enabling onscreen engagement with users. Read more on the advantages of this feature.
Interaction Reports
A comprehensive report building feature allows marketers to create custom dashboards to measure userwise performance and popular events within the apps. Marketers can also set goal paths to analyze conversion flows and measure time to revenue effectively.